At Allied Flag, we want your experience to include exceptional customer service and pricing that keeps patriotism affordable. Orders over $100 qualify for free shipping within the continental United States, with delivery typically taking between 2 to 5 business days.
Delivery times may vary based on factors such as order size and weight, and are subject to change at our discretion. Free shipping is not available to Hawaii, Alaska, or Canada. If you have questions, please contact our customer service team at 1-888-WEB-FLAG (1-888-932-3524).
All orders are confirmed at the point of sale. An email confirmation is sent within 24 hours of order placement. Our goal is to ship orders within three business days. If a delay is expected, we will notify you.
If you need same-day, second-day, or expedited shipping, please contact customer service directly at{" "} 1-888-WEB-FLAG (1-888-932-3524). Orders requiring expedited service must be placed by phone to avoid processing delays.
For residential addresses, UPS SurePost is generally the most economical shipping option. For items under 10 lbs. shipped within the 48 contiguous states, UPS SurePost typically delivers in 5–10 business days.
While UPS SurePost is a UPS service, it is not available for addresses not serviced by UPS.
Orders over 200 lbs. or larger-sized items are generally shipped via motor freight. Faster shipping options may be available. A full list of shipping options—including costs and estimated delivery times—is provided during checkout.
Allied Flag reserves the right to adjust final shipping charges due to product changes, order weight, destination, tax law changes, or carrier rate increases. You may also be responsible for import duties and taxes.
Allied Flag is not liable for delivery delays or unsuccessful deliveries caused by factors beyond our control.
Free shipping is not available to Canada. If you choose UPS shipping, charges billed at checkout cover delivery to the Canadian border only. You may be billed separately by UPS for customs brokerage fees and Canadian taxes.
If you need to cancel an order prior to shipping, please contact customer service at{" "} 1-888-WEB-FLAG (1-888-932-3524) between 7:30 A.M. and 4:30 P.M. CST.
Orders cannot be canceled once they have shipped. Because we process orders quickly, cancellations may not always be possible—please contact us as soon as possible with any concerns.
Address corrections can be made at no charge if the order has not yet shipped. Address changes or corrections requested after shipment will incur a $15 fee.
Please contact customer service at 1-888-WEB-FLAG (1-888-932-3524) and follow up with an email containing the corrected address. Customer service will request payment details to process the fee.
At Allied Flag, we stand behind our products. If a product is defective or does not meet the criteria outlined in our warranty, we will replace the item or issue a refund at our discretion.
To initiate a return, contact customer service at{" "} 1-888-WEB-FLAG (1-888-932-3524) or email{" "} service@alliedflag.com.
Authorized returns of unopened products are accepted if we are notified within 30 days of receipt. Please contact customer service for return authorization.
Credits for returned products are processed within five business days after the product is received and inspected.